Account & data

Protect your data: sync, backups and recovery

Learn the difference between sign-in, optional Cloud Sync and a full restorable backup; use a device-move checklist.

Reviewed against Cashflow Pilot B.10.280 source notes · 11 Oct 2026 · Estimated 3 min read

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Three different things

FeatureWhat it doesWhat it doesn't do
Sign-inIdentifies your accountDoes not itself enable Cloud Sync
Cloud Sync (optional)Synchronizes supported financial records across opted-in devicesNot a complete copy of every raw import, attachment, derived report or exported file
Backup everything ZIPCreates a restorable snapshot of supported Cashflow dataNot a substitute for a separate Business Documents ZIP or reconnecting external services

1. Save your recovery copy

Use Backup everything. Store the ZIP somewhere other than only the device it came from. Protect it as sensitive financial data and make another backup before major migrations, resets or budget-history changes.

2. Include supporting Business files

If you use supporting Business attachments, export the separate Documents ZIP from Business settings. The main financial backup and the documents archive serve different purposes.

3. Set up a second device carefully

Install Cashflow Pilot on the new device, sign in if you use an account, and enable Cloud Sync only if you intend to share its supported records. Confirm recent account/transaction changes on both devices before retiring the original device. Keep the backup until the move is verified.

4. When there's a sync conflict

Don't repeatedly turn sync on and off or erase local data to force a clean status. Back up the most complete device, read the affected-record conflict information and choose the correct record deliberately. Editing the same Zero-Based month on two devices may require explicit resolution.

5. Know what's local-only

Some raw import history, generated/exported artifacts, supporting documents and selected application settings remain local. Optional external connections may need to be established again. Cloud Sync scope can evolve, so check in-app settings before assuming any particular file is available on another device.

Recovery rule: Never use a destructive reset or restore-overwrite action without saving the most complete existing data first.

Back up and restore · Cloud Sync · Move to a new device · Troubleshoot sync

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