Personal & Business

Review category suggestions and correct merchant matches

Use examples to distinguish a useful suggestion from a rule that misclassifies personal or business activity.

Customer workflow guide · Updated 11 Oct 2026 · Verify steps in your installed version

Jump to a section

Suggestions are a starting point

Merchant names vary by bank, statement format and region. A suggested category can help speed up review, but it is not proof of the expense type or tax treatment. A merchant can be used for different purposes.

1. Review an ambiguous merchant

Example: A warehouse retailer appears as “ABC WHOLESALE”, “ABCWHSE #123” and “ABC WAREHOUSE”. One trip may be groceries, another office supplies, and a third may need a split. Correct the actual transaction rather than forcing every future charge into one category.

2. Use consistent rules carefully

  1. Review description, account and amount before approving a suggestion.
  2. When rule or learning controls are available, prefer merchant-name patterns that are specific enough to avoid unrelated activity.
  3. Test the rule with a different transaction from the same merchant.
  4. If the meaning changes between Personal and Business, correct it in the correct workspace; do not assume the app shares rules across both without a verified release.

3. Check transfers, splits and taxes

A credit-card payment should not be suggested as another expense. Business classification into a chart-of-accounts entry is separate from assigning a convenient category label. For GST/HST, validate the actual receipt and applicable tax rules rather than trusting a merchant suggestion.

If a suggestion repeats incorrectly

  • Check existing merchant aliases, rules and prior corrections.
  • Look for a too-broad pattern that also matches another merchant.
  • Confirm the account and workspace before editing.
  • Preserve a backup before bulk recategorizing historic activity.
Availability: This is a correction-and-review workflow. The exact learning behavior and whether rules propagate between Personal and Business require verification against the installed application version.

See review business imports or categorize personal transactions.

Ready to try it?

Open Cashflow Pilot and follow the steps at your own pace.

Open app ↗